Data Processing Delays

Incident Report for Anodot Revenue

Resolved

All data was recovered.
Some users may have received false no data alerts and delay in receiving anomaly and static alerts.

Posted Jan 20, 2020 - 14:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2020 - 13:33 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 20, 2020 - 13:29 UTC

Investigating

Our data processing infrastructure is running behind which is causing delays in showing graphs and sending alerts. This incident is relevant to our Mumbai and Sydney data centres

Posted Jan 20, 2020 - 13:17 UTC

This incident affected: Anodot Revenue Components (Data Collection).