Data collectors / Detection Issues

Incident Report for Anodot Revenue

Resolved

This incident had been resolved
Posted Apr 14, 2026 - 09:16 UTC

Update

Maintenance in US Cluster is completed.
Alerts are functional again, Data Collectors are still offline
Posted Apr 11, 2026 - 15:43 UTC

Update

Starting 11:00 AM UTC. Expected downtime for US Customers: ~3 hours
Posted Apr 11, 2026 - 10:36 UTC

Update

Maintenance in Frankfurt Cluster is completed.
Alerts are functional again, Data Collectors are still offline.
Posted Apr 11, 2026 - 10:33 UTC

Update

Starting 7:00 AM UTC. Expected downtime for Frankfurt Customers: ~3 hours
Posted Apr 11, 2026 - 06:21 UTC

Update

We are experiencing issues in collecting data, and detecting and dispatching anomaly type alerts
Posted Apr 06, 2026 - 08:18 UTC

Update

All data collectors are currently not working. We are working on restoring them.
Posted Apr 04, 2026 - 21:32 UTC

Update

[CRUCIAL UPDATE]
The following Data Collectors are currently affected and are not retreiving any samples:
- Snowflake
- S3
- Kinesis
We are continuing to investigate the issue.
Posted Apr 04, 2026 - 15:02 UTC

Investigating

Snowflake Streams have encountered difficulties in retrieving data samples over the last few hours.
This issue is not localized to a single region but is impacting all of our clusters across different geographical areas.
Our team is actively conducting a thorough investigation to identify the root cause of this disruption and to implement a resolution as quickly as possible
Posted Apr 04, 2026 - 08:00 UTC
This incident affected: Anodot Revenue Components (API and Users Interface, Alerts, Data Collection, Composite Metrics, Anomalies, Forecasting Service).